Last Updated: 1st May 2019
These are our set of guidelines that governs our relationship with users who are using CAAN services to organize competitions, tournaments, and events.
By using or accessing the CAAN Services, you agree to these guidelines, as updated from time to time in accordance with Section 16 below. Additionally, you will find resources at the end of this document that help you understand how CAAN Competitions section works.
Because CAAN provides a wide range of Services, we may ask you to review and accept supplemental terms and guideline policies that apply to your interaction with CAAN.
All CAAN competition-hosting users provide their real names and information, and we need your help to keep it that way. Here are some commitments you make to us relating to registering and maintaining the security of your account:
a) You will provide accurate full names, contact information (E Mails, Phone Numbers) of yourself and all participants (players and non playing members)
b) You will fill out all following forms – Basic Details, rules regulations and prizes, – honestly and with genuine information.
c) You will not, under any circumstances, register an individual, team or a group of individuals, institute or an academy without their prior consent. If you do that, you are the only one who will be responsible and answerable in case an inquiry (formal or informal) is initiated.
d) CAAN or any of our company employees, representatives, agents, can’t be held responsible for accounts that are created without consent by you.
e) When you register somebody on his or her behalf, you state that you have permission, or are in a position of legal authority to do so.
When you use CAAN to communicate or administer a competition or promotions (ex: a contest or sweepstakes), you are responsible for the lawful operation of that competition and promotion, including:
a) The official rules;
b) Offer terms and eligibility requirements (ex: age and residency restrictions); and
c) Compliance with applicable rules and regulations governing the competition and all prizes offered (ex: registration and obtaining necessary regulatory approvals)
d) You will be solely responsible for all prizes, awards, trophies, amenities and perks that are announced in relation to your competition.
e) You acknowledge and understand that your competition is in no way endorsed or administered by, or associated with, CAAN. You are simply using our services to manage and promote your competition.
f) Competitions may be administered from your account or within CAAN apps.
g) We will not assist you in the administration of your competition, and you agree that if you use our service to administer your competition, you do so at your own risk.
h) Corruption & Dispute Resolution – Any reports of corruption in your competition and dispute arising because of such, the organizer will be responsible to handle and resolve such issues. We might after reviewing decide to enforce penalties, stop you from using any CAAN services in future.
i) Doping – Every competition needs to take a stand against doping. Organizers must ensure that athletes are not using prohibited performance enhancing substances (As listed by the World Anti Doping Agency (WADA) on their website). Any athlete of your competition if caught, the organizer will be responsible and must take appropriate steps.
We might after reviewing decide to enforce penalties, stop the organizer and the athlete from using any CAAN services in future.
We encourage all hosts and users to upload as much media (Pictures, videos, GIF’s,) to generate curiosity and maximize their reach. Some points to keep in mind with the media you share -:
a) You must have the copyright or due permission to upload the media you are posting to your account.
b) No nudity, pornography or any content that is offensive must be uploaded for sensational purposes.
c) All media you upload must be genuine and from your competition, event or tournament.
All CAAN hosts are encouraged to use original logos. Some points to keep in mind-:
a) Please create and upload logos for your competition that is unique and new.
b) If you feel your competition is getting bigger, we suggest you get it trademarked to your name. You can contact us if you need help with that. We will charge a fee to get your logo trademarked.
c) Please do not use logos, symbols, signs or any other IP that doesn’t belong to you. You will be the only one responsible. We might also remove the content that infringes on any one else’s IP rights.
d) Don't include third party products, brands or sponsors within your Page's cover photo or profile picture.
CAAN competitions and its activities are divided into two sections – Online activities and on ground activities.
Online activities are defined as actions taken by a competition and its participants on our website and applications. Examples include – registrations, media upload and sharing of content, creating rosters, scorecards, results, amongst others.
On ground activities are actions on ground. The actual competition that will take place.
All CAAN hosts are responsible for the safety and security of its participants. Online. And on-ground. Some things to keep in mind -:
a) Please ensure that all participants know what they are signing up for. They must know all details, rules and compliances. We encourage all hosts to get non-disclosure agreements (NDA) and consent paperwork from participants beforehand. Please contact us if you need these forms.
b) The venue should be safe and preferably well known to its participants. Please inform all the emergency exits and other actions that they need to take in case of an emergency.
c) If your competition attracts audience in big numbers, or crowds of more than 50 people, you need to have proper security in place. The host will be single handedly responsible for all security arrangements.
d) Basic supplies – Please provide basic supplies like water, towels, and greenrooms for participants. The host should consider such things.
Competitions organizing competitions and tournaments that are categorized dangerous, need to be extra careful and attentive.
Prior to the start of such competitions - CAAN verification is mandatory.
Some key points to keep in mind-:
a) Competitions promoting, organizing high-risk competition must restrict access to a minimum age of 18.
b) Competitions that promote or facilitate online gambling, games of skill or lotteries, including online casino, sports books, bingo, or poker, are only allowed in specific countries with prior authorization from CAAN. As of December 2017, none of this is active.
c) Adventure sports, motorsports, and competitions in which there are significant physical risks – All necessary precautions are to be taken.
d) Medical teams; emergency services must be present on location.
e) The host will be fully responsible for any mishap if occurs.
f) The host must conclude proper paperwork from participants and get written consent of their will to take part in such a competition and must make all participants fully aware of the dangers that come in it.
g) CAAN will delete or ban any such host who doesn’t implement these guidelines. Penalties can also be enforced in the form of payout deductions and total payout cancellations.
People only above the age of 13 years old can register on CAAN.
If you are between the ages of 13-18 – you will be considered a minor while using our services. Here is something you need to know -
- Minor as participants
a) You are welcome to participate in any competition you may like. Provided you know the organizer, and the venue the competition is being held. Please ensure your parents or legal guardians are aware of your whereabouts and details of everything you are doing.
- Minor as organizers
a) We would love to have minors organizing competitions. It’s one of our goals to create leaders in society.
b) Please keep your competitions simple, easy and better if only within your friend circle.
c) Your earnings and payouts can be sent to your parents. Please inform and take their due permission.
There are some activities we will not tolerate or entertain. These will directly, without any notice, result in bans and deletion of your account and all its data. Some examples-:
a) You can’t organize competitions that have physical harm, torture, drug abuse, or any such violent act a part of the sport. Games like – jumping of cliffs, riding the local train or subways, blue whale, etc. are completely banned. Wherever required, we will not hesitate in approaching the law enforcement if any such thing comes to our notice.
c) Competitions must not promote the sale of prescription pharmaceuticals, regulated goods or services (including firearms, alcohol, tobacco, or adult toys)
d) Competitions must not contain false, misleading, fraudulent, or deceptive claims or content.
e) Betting is not allowed. Betting is defined as any activity on which bets are placed the results of which is not under control of the people betting. For example – challenges like betting on the verdict of a match – is not allowed
f) Corruption– Any reports of corruption in your competition, we might after reviewing decide to enforce penalties, stop you from using any CAAN services in future.
g) Doping – Every competition needs to take a stand against doping. Organizers must ensure that athletes are not using prohibited performance enhancing substances (As listed by the World Anti Doping Agency (WADA) on their website). Any athlete of your competition if caught, the organizer will be responsible and must take appropriate steps.
We might after reviewing decide to enforce penalties, stop the organizer and the athlete from using any CAAN services in future.
We understand at times you would like to stop using our services. In case of account deletion, here are something’s you need to know -:
a) When you delete your account, only your personal account will be deleted. All the other teams, players (even registered by you) will stay up and active.
b) All data from your competition that has been added on other accounts (Player and teams) will continue to reflect as it is. Your competitions profile page, though will no longer be visible or accessible.
c) Some data will remain in our database for a while before its completely deleted.
Our goal is to help small and amateur competitions rise and keep getting better and bigger. If you are not growing, you are dying. These standards will also determine and effect your payout amounts.
Here are some further suggestions to improve your competition standards to increase your revenue, brand value and take your competition to greater heights.
- A good CAAN host, first and foremost will ensure all the participants complete their registration as soon as possible. Within 24 hours is ideal.
- Maintain and update data as quickly, and as correctly as possible. Schedules, results, scorecards are to be updated as soon as possible. 24 hours is ideal.
- Organiser must ensure that participants start sharing and cross promoting the competition details with friends on social media.
- Any good competition that is organized, gives enough notice and communicates in clear terms. Rules, dates, venue, schedule and roster, all such things need to be prepared in advance.
- A good organizer will keep a few basic amenities ready for its participants. Things like - water, coolants, playing equipment where necessary, proper lighting and ventilation at the venue, etc.
- Try and attract audiences, spectators to your venue by some basic marketing. Examples - pages on social media, messages among friends on whatsapp groups, simple digital posters to circulate, flyers in neighborhoods, etc.
- Great pictures and video recordings to document and promote your competition.
- Ensure spectators and participants have fun.
- Hangouts and other mini events – During the competition, you can also have seminars, conferences, and other such things to keep people engaged.
- A good organiser should always try and improve constantly and develop further opportunities for sponsors, to generate more revenues.
- Most importantly – CAAN is a community. Thus, a good organiser will share a part of the revenues with all its participants.
(The “Sponsorship” feature is only active for events & competitions based in India)
Please read “Terms & Conditions” Section – “Sponsorships” to get a clear and detailed idea on how our sponsorships service works.
Here are the details briefly.
In order to get sponsorships, you need to first register your competition/event on the website.
(If you are already registered as a “PLAYER, TEAM, COACH” - you DO NOT need to create a new account - please use ‘Register New Competition/Event’ button from the menu to create profiles for as many competitions/events as you may wish. You can switch between your personal profile and your competition/event profile by using the button ‘Switch Profile.’)
After registering your competition/event - a unique profile of your competition/event will be created.
Please then go on the “Sponsorships” page from the menu button.
Fill out as many details as you can. Provide a presentation or a deck if you have by uploading it on the same page.
This page will inform us in detail what all can you offer your sponsors in return & what do you expect.
Within 14-21 days we will give you a reply if a potential sponsor is in the loop or has shown interest. We will also update you if we have failed to close a deal for you.
You as a competition organiser can ‘Start Registrations’ and also collect joining fees through Caanhub.
To get a detailed idea on how this works – please read the following -:
a) Terms & Conditions – Section “Using Caanhub’s Registration Services”
b) Payment Terms – Section – “Registration Services” to understand details on payments and payouts.
If the operations of the CAAN services are suspended because of an act of God, inevitable accident, fire, lockout, strike or other labor dispute, riot or other civil commotion, act of public enemy, enactment, rule, order or act of any government or governmental instrumentality (federal, state or local), failure of internet or server facilities, failure or delay of transportation facilities, or other cause of a similar or different nature not reasonably within the companies’ control, and if any such suspension period shall exceed four (4) consecutive weeks, Company shall not be required to pay any sums to hosts.
If we make changes to policies, guidelines or other terms referenced in or incorporated by this Statement, we may provide notice on the website. Your continued use of the CAAN services, following notice of the changes to our terms, policies or guidelines, constitutes your acceptance of our amended terms, policies or guidelines.